Refund Policy
This Refund Policy explains refund eligibility for HostKeel services.
1. 21-Day Refund Guarantee
Eligible shared hosting services may qualify for a 21-day money-back guarantee from the initial order date.
2. Non-Refundable Services
- Domain registrations, renewals, transfers, and redemption fees
- VPS hosting
- Cloud hosting where resources have been provisioned
- Dedicated servers
- Software licenses
- Setup fees
- Managed support addon fees already used or provisioned
- Accounts suspended or terminated for abuse or policy violations
3. Refund Abuse
HostKeel reserves the right to deny refunds where refund abuse, fraud, chargeback abuse, or policy violation is suspected.
4. Chargebacks
Unauthorized or fraudulent chargebacks may result in account suspension or termination.